Hope Harbor Surrogacy Agency
Privacy Policy
How we collect, use, and protect the personal information shared with us by intended parents, surrogates, and website visitors.
Last updated: January 2026
1Our Commitment to Your Privacy
Hope Harbor Surrogacy Agency understands that the surrogacy journey involves sharing some of the most personal information a person can share, from medical history to family circumstances. We treat that information with the seriousness it deserves.
We respect your privacy and will never sell your personal information to third parties.
This policy explains what information we collect, why we collect it, how it is stored, and the choices available to you regarding your data.
2Information We Collect
Depending on how you interact with our agency, whether as a visitor browsing our site, an intended parent beginning the matching process, or a prospective surrogate submitting an application, we may collect the following categories of information.
Personal Identification Information
- Full name and preferred contact name
- Phone numbers and email addresses
- Mailing address and location details
- Date of birth and identification documentation where required for screening
Application and Program Information
- Responses submitted through our intended parent or surrogate application forms
- Family background, relationship status, and household information relevant to matching
- Communication preferences and program goals
Medical Information
As part of our screening and matching process, we may receive medical information submitted through intake forms, physician questionnaires, or supporting documentation. This may include reproductive history, pregnancy history, and general health information relevant to surrogacy eligibility.
Website and Technical Information
When you browse our website, we automatically collect certain technical information through cookies and similar tracking technologies, including browser type, device information, pages visited, and time spent on our site. Details on this are covered fully in our separate Cookie Policy.
3How We Use Your Information
Information collected through our website and application forms is used to:
- Evaluate eligibility for our surrogacy and intended parent programs
- Facilitate communication between our team, intended parents, and surrogates
- Support the matching, screening, and program coordination process
- Respond to inquiries and provide requested information about our services
- Improve our website experience and the clarity of our educational content
- Meet legal, regulatory, and recordkeeping obligations associated with surrogacy arrangements
4How We Store and Protect Your Information
We maintain administrative, technical, and physical safeguards designed to protect personal and medical information from unauthorized access, disclosure, alteration, or destruction. Access to sensitive application and medical information is limited to staff members directly involved in your screening, matching, or program coordination.
While we take reasonable steps to protect your data, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5Sharing of Information
We do not sell personal information. We may share information in the following limited circumstances:
- With matched intended parents or surrogates as part of the program coordination process, and only with appropriate consent
- With medical professionals, clinics, or legal partners directly involved in your surrogacy journey
- With service providers who support our operations, such as secure hosting providers, under confidentiality obligations
- When required by law, court order, or to protect the safety of a party involved in a program
6Cookies and Website Tracking
Our website uses cookies and similar technologies to support core functionality, remember preferences, and understand how visitors use our site. For full details on the types of cookies used and how to manage your preferences, please refer to our Cookie Policy.
7Your Rights and Choices
You may request access to, correction of, or deletion of personal information you have submitted to us, subject to applicable recordkeeping requirements tied to active program participation. To make a request, please contact us using the information below.
Attorney review note: Confirm specific data subject rights language required for applicable state and federal privacy regulations before publishing.
8Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
Questions About Your Privacy
Our team is happy to walk you through how your information is handled at any point in your journey with us.